For Parents & Payers

What is esenda?

esenda is a secure online payment system used by schools to make paying fees and other charges simple, safe, and convenient.

Why has my school asked me to use esenda?

Your school uses esenda to provide a secure way to manage payments online, set up Direct Debits, and view invoices in one place.

Do I need to create an account?

In most cases, no. You can usually pay directly through a secure payment link sent by your school.

How do I pay an invoice?

Simply click the secure payment link provided by your school. You’ll be able to view the invoice and follow the steps to complete payment.

What payment methods can I use?

Depending on your school’s setup, you may be able to:

Can I pay in instalments?

Yes, if your school offers instalment plans. These are typically managed through Direct Debit arrangements.

Will I receive confirmation of my payment?

Yes. You’ll receive confirmation by email once your payment has been successfully processed.

Is my personal and payment information secure?

Yes. esenda uses industry-standard security and encryption to protect your data.

Will my details be shared with anyone?

No. Your information is only used to process payments for your school.

Help & Support

Who should I contact if I have a payment question?

For questions about fees, payment amounts, or payment plans, please contact your school directly or use [email protected]

What if I have trouble using the payment link?

If you experience technical issues, you can contact your school’s finance office for assistance or use [email protected]

Why does my payment link show a 404 error?

The school logo needs to be uploaded using the Settings option before the unique payment link will work.

Can I pay for multiple children at once?

This depends on how your school manages billing. Many schools provide separate invoices for each student.

Can I view past payments?

Your school can provide payment history if needed.

What happens if a payment fails?

If a payment cannot be collected, your school will notify you and advise on next steps.