QRG - Make a BACS Payroll payment

This guide provides a step-by-step process for making a BACS payroll payment. By following the outlined instructions, users can avoid common pitfalls and streamline their payroll operations. It is an essential resource for anyone responsible for payroll management, enhancing accuracy and saving time in the payment process. Viewing this QRG will empower users to handle payroll payments with confidence.


1. Open the portal

Navigate to your payment portal, https://portal.esenda.com/

esenda portal overview screen

2. Go to BACS actions

Click BACS actions from the left hand menu.

BACS actions in the left hand menu

3. Choose Payroll Payments

Click BACS payment type Payroll Payments.

Payroll Payments type under BACS actions

TipPayment files can be uploaded manually or via File Sweeping (if using PASS). To upload manually, click the greenUpload filebutton and select the payment file from your system, or follow the instructions here.

4. Review the file

Click View on the uploaded payment file to open and review its details.

View button against the uploaded payment file

5. Continue

Click the blue Continue button.

Continue button on the payment file review screen

6. Select the account

Select the account needed to make the payments from.

Account selection screen

7. Continue

Click the blue Continue button.

Continue button after selecting the account

8. Open Action Required

Click the Action Required tab.

Action Required tab

9. Select all payments

All payments are valid and must be added for approval. To proceed, check the Select all box.

Select all checkbox on the payments list

10. Include the payments

Click the green Include payments button.

Include payments button

11. Confirm

Click Confirm on the pop-up window.

Confirmation pop-up window

12. Continue

Click the blue Continue button.

Continue button after including payments

13. Approve

Click the blue Approve button.

Approve button

14. Send to bureau

Click the Send to bureau button for the final payment step.

Send to bureau button

15. Review the batch

Your payment has now been sent — select View batch list.

View batch list option

16. Confirm the status

The status shows as SENT TO BUREAU as confirmation, along with the account details used. Selecting the three dots also shows the historical information on who approved and sent the file.

Batch list showing SENT TO BUREAU status

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.