Direct Debits, Mandates & AUDDIS

Can we upload existing Direct Debit mandates?

Yes. esenda supports bulk upload of existing mandates to simplify onboarding and migration.

Does esenda support e-Mandates?

Absolutely. Parents or payers can securely complete electronic mandates online, reducing paperwork and speeding up setup.

How are Direct Debits managed?

You can create, manage, amend, and track mandates within the portal, with full audit trails and status visibility.

What does 'AUDDIS-compliant' mean?

AUDDIS stands for Automated Direct Debit Instruction Service.

If a school is AUDDIS compliant, it means they can:

• Set up Direct Debits electronically
• Submit mandates digitally
• Avoid sending paper forms to banks
• Activate mandates much faster
• Send paper copies electronically

In simple terms:

👉 AUDDIS = fully digital Direct Debit setup

What is a non-AUDDIS (paper) Direct Debit process

If a school is not AUDDIS compliant, they must:

• Collect paper Direct Debit forms
• Manually store signed mandates
• Submit mandate details through older processes
• Wait longer before collections can start

This method is slower and more administrative.

Key Differences: AUDDIS vs Non-AUDDIS

How does esenda support AUDDIS?

esenda enables:

• Secure online e-Mandates
• Automated submission to BACS
• Digital audit trails
• Faster activation of Direct Debits

This helps schools move away from paper processes.

How can a school become AUDDIS compliant?

To become AUDDIS compliant, a school typically needs to:

• Work with their bank

They must be approved to submit Direct Debit instructions electronically.

• Obtain a Service User Number (SUN)

This is the unique identifier required to collect Direct Debits.

• Meet BACS rules and requirements

This includes data security, processes, and mandate management standards.

• Let esenda know and we will perform any tests needed

This will include basic and volume tests to confirm basic procedures for collecting and making payments.

• Use compliant software

Schools need an approved system (like esenda) that supports AUDDIS submissions.